keyboard mapping in citrix reciver for mac

Keyboard Mapping In Citrix Reciver Upgrade To Receiver

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Testing from other devices with the same Citrix Receiver version were getting the same non-working keyboard issue.

OS X 10.9.5 introduced a change impacting keyboard operation.

When it occurs you can switch to another app and back and the keyboard will strangely work again.

Keyboard Mapping In Citrix Reciver Upgrade To Receiver

The solution was to upgrade to Receiver for Mac 11.9 We also confirmed private fix 11.8.10.28815 also fixes the Keyboard issue for our users.

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To fix this, you will need to switch the keyboard focus to the OSX Desktop and then back to the Citrix ViewerReceiver.

To change the focus to the OSX desktop: Press the CMD TAB buttons on the keyboard at the same time.

Then, using your mouse, click on the active Citrix Viewer in the dock.

You should now be able to type again in your Citrix program (Design Manager).

Below is the link to the online forum where the resolution was found here.

Keyboard Mapping In Citrix Reciver For Mac